Austin Powers

As if the past year didn’t have enough excitement, my 2023 has started off with quite a bang! I havn’t even hit my one-year mark here at Avalara, and I was just starting to feel settled in on my amazing A-Team. So of course, I’ve been given an opportunity that I just can’t turn down.

Amid a recent restructure, a mission presented itself to lead Avalara’s Accounting Strategic Alliance Managers team. Overnight I’ve inherited seven rockstar teammates. With less than a week in this new role, I headed to Seattle where I was privileged to watch MY team absolutely clean house at our recent Sales & Marketing Kickoff. Together, with our cross-functional colleagues that make up the Avalara for Accountants team, we’re on a quest to provide the best partner experience to each of our firms, and uncover new ways to drive success together for Avalara, our partners, and mutual clients.

Honored doesn’t even come close to the feeling I have that Jeff Roth (and the Avalara leadership team) has entrusted me with this group. I don’t know that I’ll ever truly be able to express my appreciation to Jeff Sobers, who is literally guiding me step by step into a role he has previously turned to gold, and is now handing to me on a silver platter. I’m ecstatic to help unite the various players on the Avalara Accountants team, and am indebted to Sona Akmakjian, once again, for believing in me to partner together and build out this branch of her program.

I’m beyond excited to reconnect with all the firms and partners I’ve worked with over the last 15 years, and get to leverage all the relationships I’ve built (if we haven’t been in touch lately, please reach out and let’s re-connect!). More than anything, I’m so proud to be joining this group and help them reach further and climb higher than they’ve ever been before. We have big goals to reach in 2023, and I have full confidence we’re going to exceed them!

I know a picture is worth a thousand words. So here they are – take a good look at my new dream team: Ben, Brigitte, Brett, Jamee, Jeremy, Jesse, and Mike. Thank you all for the warm welcome! I promise we will work hard, play hard, and sleep later! It will be a true privilege to help lead our Accountants team to the best years ahead!

Powers by name…Powers by reputation

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Make it Count

As I look back at 2022, like any year there were highs and lows…but as I sit here trying to sum it up, I keep coming back to one phrase: make it count. I have a bad habit of getting so focused on my routine, and letting “busy” be an excuse that keeps me from taking the scenic route, or stopping to smell the roses. But there were several moments this year that served as reminders that life is short, and we can’t take anything (or anyone) for granted. We never know what tomorrow holds, so we have to seize the moments and make the memories while we can.

I love how much family time I got this past year. We kicked off 2022 with a surprise visit from my out-of-state brother (and nephew) for Dad’s milestone birthday. I took an unexpected road trip detour on a business trip where I got three days with my TX extended family (sadly, as we said goodbye to my adoring Aunt). I made the most of my last-minute mileage run just this week to visit my recently relocated nephews in Ohio. We celeberated Thanksgiving AND Christmas with our son. And there were more Palm Springs visits from my baby brother and little bestie, G, than I can count. My heart is definitely full!

On the work front, I couldn’t be more grateful for all that 2022 brought me professionally: a new company, incredible boss and mentor, amazingly supportive global team, FINALLY getting back on the road after a 26 months travel freeze, and a handful of accolades to boot. This year I took a leap and wow did it pay off! It’s so incredible to look back on a year ago, when my comfortable (albeit demanding) work world first started to shift. I had no idea what was in store for me, but I’m feeling so confident that I’ve made the absolute most of every opportunity!

After years of talking about it, we finally decided to flip our lives upside down this year, as we added four feet to our family. Brian and I have definitely been on our toes as we navigate puppy-parenthood, and sheepishly admit that our world now revolves around our 7lb furry roommate. We’ve also added new dialogue to our household such as, “Ruthie, we don’t eat Christmas!”. Thankfully (Grandmas to the rescue), we still got to sneak away, twice (for the first time in years, but who’s counting?), and enjoy a few weekends out of the desert celebrating the weddings of several friends. After the past few years of being grounded, we’ve definitely got the travel itch again, and we’re excited to see where 2023 will take us (literally)!

I’m typically not a big fan of New Year’s resolutions. Everything in me says that we should be setting goals for ourselves every day of the year, not waiting to stop bad habits or start good ones each January first. But there’s something about this new year that has me gearing up for something big. I feel like I’ve got so much momentum and I can’t help but be excited for what’s to come…

Here’s to a New Year and the chance to reset, regroup, and remember to make it count!

Orange is the New Blue

Have you ever made a decision, then watched as everything around you seemed to fall perfectly into place ─ and step by step you saw, felt, and just knew in your heart it was the right choice? Well, let me tell you a story about the last few weeks…

It’s certainly not the first time I didn’t see the curve ball coming my way. I had just been promoted, and was happily humming along my merry way. One Friday afternoon, at the end of a very long week, my wiser half reminded me that there’s a big (Orange) world out there. In an attempt to prove his point, Mr. @AustinNexus asked me to make a phone call. After the last 12 years together, if I’ve learned anything at all, it’s to always do exactly what Mr. @AustinNexus says to do.

That 15-minute phone call turned into another, and another (thank you, Sona Akmakjian)…and before I knew it, I was falling in love with the thought of taking a leap, of joining a hungry team, of building something that years from now we’ll look back on with incredible pride, and most of all, of wearing Orange and officially becoming an Avalarian!

Today I begin a new chapter, as I accept the role as Director of Global Strategic Accounting Partnerships at Avalara. As the kids would say, I’ve got all the feels. I’m anxious to dig in and get to work building out our strategy. I’m excited to partner with new teammates and have the opportunity to learn and grow. I’m so looking forward to getting back on the road, finally, and being able to make eye contact and sit in the same room again with accounting partners. I’m quite frankly petrified that I’ve forgotten how to walk in stilettos (people, it’s been 25 months since my last business trip!).

Amid all these mixed emotions that I’ve navigated the past several weeks, three reminders have sustained me and become the perfect tag lines for this season:

Everything happens for a reason

I’m fully confident that although change can be uneasy, stressful, and even uncomfortable, God put me right here, right now for a very specific purpose.

Timing is everything

I’ve known Avalara longer than I’ve known Mr. Austin, and even talked about joining the “A Team” several times before (always indebted to Marshal Kushniruk), though it just wasn’t the right moment of harmonic convergence…until now!

The best is yet to come

If we don’t get uncomfortable, we don’t grow. I can’t wait to see all the ways I’ll be stretched for the better in the new role. I’m looking forward to this next season where I get to become the best version of me!

Remember Every New Beginning is Some Beginning’s End

On October 28, 2013, I tweeted a tweet I never expected to tweet. It was a photo of my new Intuit badge, sent from an amazingly outfitted campus in beautiful San Diego, where I sat for my first day of new hire training. And, eight and a half years later, I’m sharing something I never expected to share, as I turn in that same badge today. Funny enough, the caption remains the same:

Remember every new beginning is some beginning’s end…

For those who haven’t known me that long, the story of my joining Intuit is one that I’ve often compared to “How to Lose a Guy in 10 Days”. I really wasn’t that interested, but with each conversation I had with tenured Intuit employees, I became more excited about the company, more enamored with the culture, and more impressed with so many of my future colleagues.

In some ways much is still the same, yet in others, everything has changed. When I got to Intuit I had just turned 30, and was racing to make all the accounting profession “lists” (much in part thanks to my then boyfriend, who I often referred to as my publicist). I had a few years of experience with large firms, and was anxious to continue building my personal brand with the incredible accounting professionals that had so graciously adopted me into their community. Today, as I prepare to say goodnight and sign-off one last time, I do so as Mrs. Austin (marry the guy who always makes you look better than you are). I succeeded in landing on the list of all lists (THREE times!),and before I’ve hit 40, I can talk about the decade of my career that I’ve devoted to serving top firms, and helping them reach their goals. I guess you can say that I grew up at Intuit.

I’ve been fortunate to work with some incredible people over the past eight years – some still here, and others have moved on as well. I found myself posing with Intuit CEO Brad Smith at the top of the rock in New York City, celebrating the top achievers at Sales Club (and would have had more of those adventures if not for Covid). I traveled all over the US – from Hawaii to Florida, and just about everywhere in between – sharing how QuickBooks Online can change firms’ practices, and accountants’ lives. I snapped selfies with Intuit Founder Scott Cook in a packed cafeteria one April 15th while we both participated in the TuboTax LifeLine “all hands on deck” week. I spoke at national conferences, and I was able to give back by investing in the future of the profession while working with firms’ internship programs and guest-speaking to high school and college students. I had an amazing mentor, and I was privileged to be able to mentor a handful of my teammates too. To all of you who have been part of my Intuit story – thank you from the bottom of my heart, and know that I’ll forever have your imprints on me. I truly hope that I’ve made an impact on you as well!

Anyone who had the honor of serving at Intuit under Brad Smith knows the power of “Bradisms”. As I tried to find the right things to say today, it’s no surprise that I went straight to Brad’s words – to a personal note he left me here on this blog, shortly after he stepped down as CEO, which ended with one of his familiar mantras, and some of the best advice I could echo:

Work Hard – Be Kind – Take Pride!!!

To be continued…

Home Sweet Home for the Holidays

I know, the first thing you’re thinking is “It’s 2020, aren’t we ALL home?!”. But trust me when I say, this is a huge milestone: we are actually home!

When we started packing our home up September 1, 2019, I told everyone “hopefully we’ll be home for the holidays!”. I never imagined that we not only would miss that deadline but would be an entire year beyond it. After 14.5 months (444 days to be exact, but who’s counting?) of being displaced due to the never-ending (self-induced) construction project, I can’t think of any better way to close the chapter on 2020 than saying, we’re finally HOME!

I heard someone say this past week that we’re about to get bombarded with all the year-end messages about how we all thrived in 2020 and came out of it so much better than we were at the beginning. I’ve joked about the book I’m going to write someday: “How to Voluntarily be Homeless During a Global Pandemic and Still Have the Best Year of Your Career”. But let’s be real. It’s been a rough year. Rougher for many others than for me (I know I’ve really been only minimally impacted). I miss my nephews. I miss my Intuit colleagues. I miss seeing my firms. I even miss the United Club. I really miss the gym! And I could go my entire life without another Zoom call and would be just fine. But more than me personally, my heart goes out to those I know and love who have been challenged far beyond my inconvenience of being trapped working at home for almost a year. We’ve seen friends & family suddenly lose their jobs, cheered on colleagues who navigated home schooling meets board meeting at the same time. When COVID-19 was not enough to deal with, we’ve buried loved ones & prayed some of our closest friends through cancer treatment and high-risk surgeries.

When I look back on my post a year ago (“2020 Vision”, now that’s funny!), It’s actually affirming to realize what we did accomplish, even though it looked a lot different than I expected. I laid out specific goals and promises that I wanted to achieve and keep: Positivity, Passion, Priorities, Play, and Protect.

One of my biggest challenges starting 2020 has turned into one of my greatest blessings as we end the year. It’s been such a perfect reminder to me that a positive outlook on a very trying situation can prove to be life changing. I’ve learned grace, patience, and been stretched in ways that have helped me grow as a person.  Never forget that the mind is our most powerful muscle.

Speaking of muscles…I did get my Personal Training and Fitness Nutrition Coaching certifications! Not without some extra drama (nothing like deleting 60% of your final exam the day before it’s due to bring me right back to those college all-nighter days). When Coronavirus and lockdown threw a monkey wrench in our fitness routine, I managed to get creative. Brian and I have learned to enjoy our home gym, and my walking desk has become one of my favorite places to be. I’m grateful to be able to continue pursuing my passion for fitness and truly incorporate it into my work-life integration.

It’s almost funny (too soon perhaps) to look back a year ago and remember how unbelievably burned out I was. It felt like I hadn’t slept in the same bed for more than 2 nights in months, and I definitely was not getting any downtime at home. Brian and I have joked that we’ve spent more time together in 2020 than in the entire decade we’ve been together. This year we celebrated 10 years together, and our 5th wedding anniversary…somehow take-out, Netflix, and carrot cake on the couch was as appropriate as ever! I’m confident that my priorities are officially reset. I also added a new term to my vocabulary in 2020: Road sick…

We might not have had enough play time this year, but even the playground needs to be built. I can’t wait for next year’s holidays when I can finally enjoy the smell of cinnamon rolls in the oven as our son predictably requests the middle one. Or for Summer weekends with my favorite little people gathered at our big kitchen island eating Uncle Brian’s famous breakfast (donuts). As we’ve worked to resettle in back at home, we are excited about all the memories we’re going to be able to make here with family and friends for years to come!

Perhaps the biggest lesson 2020 taught me was perseverance. They say when you’re raising kids the days are long, but the years are short. Well, I think that goes for pandemics too. I feel like days dragged like never before. Yet I look back and everything’s just a blur. I was forced to get really creative on how to accomplish my goals, and even manage to set some new ones (did you know that it’s really, really hard to walk 1 million steps in a month?). I somehow managed to push myself to the point of exhaustion without leaving the house. I most definitely had to deploy a few Plan Bs (and possibly a few Cs and Ds), but in the end, we made it work, one day at a time.

So, while this past trip around the sun didn’t go quite as any of us had planned, I think it’s safe to say that how we’ve navigated these “uncertain times” (yep, I did it, I used “uncertain times”) will have taught us lessons that will last us a lifetime. Nothing’s really changed, our future plans, our mission, our mindset is all still the same, except this year I won’t dare say I’ve got perfect vision, but I can wholeheartedly confirm that hindsight is indeed 2020!

Wishing everyone a very Happy New Year and a wonderful 2021!

2020 Vision

2019 has been a doozy. Filled with record setting milestones that make me cringe instead of celebrate (like the realization that I’ve spent over 1/3 of the year in hotels, & flown 20,000 more frequent flier miles than I did last year). My everything is exhausted. If I can feel it, it hurts. And mentally, I’m so beyond drained that I literally can’t see straight.

But somehow, somewhere in the midst of all the craziness (probably on the stair master, or 30,000 feet up), as the final few months, weeks, and now days of this decade approach, I started focusing on what the next decade will look like for the Austins. Those thoughts led to lots (and lots) of late night gym parking lot & phone chats with Brian (usually while I drive across numerous state lines en-route to my next firm visit). And in that, I’ve managed to come to the realization that 2019 didn’t defeat me, but instead brought me down to a place where All the fuzzy, blurry roads ahead suddenly are in perfect focus. So while part of me is just frankly willing myself across 12/31/19, the spark deep down inside of me is lit. My now perfect clarity seems to be shaping up for a new day, year, decade filled with 2020 vision. I know exactly what I need to do to achieve my goals.

As Intuit CEO Sasan Goodarzi declared on stage at QuickBooks Connect, “To own the future, you have to create it!”

Just like that, day all the stress & worry seems a small price to pay for this reality I can clearly see in front of me. Ask anyone who knows me, they’ll tell you I’m no princess. I’m scrappy, resilient, determined. I’m not scared of hard work. And when I set my eyes on a prize, the only thing to worry about is anything standing in my way.

I’m not a fan of New Year’s resolutions. Just this morning I was reminded that in reality, tomorrow, January 1, 2020 is simply just another day. But as I milk a few precious moments of downtime with my husband (mind you, our version of “downtime” has nothing to do with down & never seems anywhere close to enough time), I’m going for it – here are my goals for this next lap around the big sun…

Positivity– Brian shared this lightbulb WSJ article with me this past week. Man, our minds are so powerful. Let’s be sure we’re using them for good.

Passion– over the past several years, my passion for fitness has brought me through some of the most trying times in my life. Exercise is my therapy. It’s the one thing I do for ME. I never “have the time”, I always “make the time”. And I’m never sorry I did. In 2020 I’m committing to finish my Personal Trainer Certification that I started this Fall.

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Priorities– I have had such an amazing opportunity to be led & mentored at work the past few years by such a strong woman, Sue Pratt. One of the goals we set for this Intuit fiscal year was for me to remember my priorities. While the goals was meant as a work metric, Sue & I know full well that this is a life goal for Kim. I may no longer roll up to her on the org chart, but I promise to strive to prioritize each task in & out of work this year!

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Play– when your world never slows, it’s so easy to brush off seemingly inconsequential happenings around you because you simply don’t have time. But in 2019, I’m proud to say I pushed pause just a few times to make sure that I didn’t miss some of life’s most important moments. Grandma turned 90, I saw my TX nephew & nieces more this year than in the rest of their lives combined, I took a trip to see the world with my soulmate, and was there on the other end of the phone when my big “kid” needed a “mom” to tell him he’s awesome. I can’t wait to have more moments with some of my favorite people in the coming year! Oh, and pancakes, there will be a lot more pancakes in 2020!

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Protect– above all, I promise in 2020 to fiercely protect everything we’re building together, Brian. The reason we’re willing to haul our computers on vacation, or move 4 times in as many months. The late-night gym trips & marathon meal-preps to ensure we’re staying on track. All the highs & lows of our so-called life, and all the adventures awaiting ahead of us – I know we can do it, I can see it. My vision is 2020.

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“I can see clearly now the rain is gone…I can see all the obstacles in my way”

My 12 Flights of Christmas

Just like that, another year of travel (and life) is in the books! I don’t dare say “where did the year go?” Because that makes me sound, well, old. 2018 has been a year filled with some turbulence, delays, diversions, and a few mechanical issues.

But as I write this on my first of four final flights this year (yes, the infamous “Mileage Run” is in full swing), I’m reflecting on some of the highs that 2018 brought Team Austin as well: we’ve had some upgrades, rewards, and gained some extra leg room.

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With all the craziness of this winter, I debated whether to even try and scramble to get my year-end post out. I figured rather than droning on about the past 12 months, instead, I’d share a little song about my final month of travels, so without further ado, I give you, My 12 Flights of Christmas (please sing along…you know the tune):

On my 1st flight of Christmas, the friendly skies gave to me…

A tantrumming toddler gate to gate

On my 2nd flight of Christmas, the friendly skies gave to me…

2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 3rd flight of Christmas, the friendly skies gave to me…

3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 4th flight of Christmas, the friendly skies gave to me…

4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 5th flight of Christmas, the friendly skies gave to me…

5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 6th flight of Christmas, the friendly skies gave to me…

6 flight delays, 5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 7th flight of Christmas, the friendly skies gave to me…

7 tuna packet dinners, 6 flight delays, 5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 8th flight of Christmas, the friendly skies gave to me…

8 state lines crossed, 7 tuna packet dinners, 6 flight delays, 5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 9th flight of Christmas, the friendly skies gave to me…

9 hotel stays, 8 state lines crossed, 7 tuna packet dinners, 6 flight delays, 5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 10th flight of Christmas, the friendly skies gave to me…

10 late night workouts, 9 hotel stays, 8 state lines crossed, 7 tuna packet dinners, 6 flight delays, 5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 11th flight of Christmas, the friendly skies gave to me…

11 onsite meetings with partners, 10 late night workouts, 9 hotel stays, 8 state lines crossed, 7 tuna packet dinners, 6 flight delays, 5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

On my 12th flight of Christmas, the friendly skies gave to me…

12 more months of United Premier status, 11 meetings with partners, 10 late night workouts, 9 hotel stays, 8 state lines crossed, 7 tuna packet dinners, 6 flight delays, 5 Protein Powder Pat-downs, 4 airport terminal sprints, 3 aromatic seat-mates, 2 nights stranded at SFO and a tantrumming toddler gate to gate

Wishing you a year ahead filled with smooth air, on-time departures and lots of those yummy waffle cookies!

Surviving #QBConnect

It’s hard to believe that this will be QuickBooks Connect #5! I’m excited to say that I’ve attended each & every one of them, and they have all been filled with moments of inspiration, entertainment, celebration, and memories that will last for many more years to come! As I pack my bags & head to The Bay (yes, I know the way to San Jose) this year, I thought I’d share just a few of my #ProTips on making the most of your time…

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Caffeinate/ Hydrate!

The week will be grueling! You’ll start early, end late, and be on the go nonstop. I make at least one, usually two trips to Philz Coffee each day, just to survive. You’ll also see me chugging water as fast and often as I can (for those who don’t like buying $5 waters at the hotels, there’s a Safeway within easy walking distance of the convention center).

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Bring your Dancing Shoes (and a lot of them)!

You’ll be on your feet ALL. DAY. LONG. I highly recommend bringing a few pairs of shoes to change into on different days, because if you’re like me, your boots were NOT made for walking!

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Be Yourself

Unless you can be a unicorn…then be a unicorn (and drink plenty of #UnicornLibations). QuickBooks Connect is such a great opportunity to meet with partners, small businesses, developers, and colleagues from around the globe. I’ve heard story after story over the years about new strategic relationships starting at QBC and blossoming into great partnerships. Don’t let this chance slip by. Make the most of it & make as many new connections as you can by being authentically you.

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Don’t get Star Struck

We’ve seen Oprah, Martha Stewart, Michael Phelps, and some amazingly inspirational celebrities & entrepreneurs at QB Connect over the years. I think the best lesson I’ve learned is not to go into the event assuming you know what the message will be – if you keep an open mind, you might find that it will be blown when you least expect it.

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And remember, at the end of the day, we’re all the A-List here at QB Connect – they’ve rolled out the QuickBooks green carpet for us all!

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Make time for Friends

Perhaps my very favorite thing about QB Connect is the guest list. It’s the biggest event I attend each year, and sometimes it’s the only chance to give real-life hugs to some of my favorite customers, partners, and friends. Don’t be so busy rushing from session to session that you forget to take a few minutes to enjoy being together. This community is amazing, and each of us play a part in making it better each day.

Get Your BeautyFunction Sleep

For me, I have to make choices. I can stay out late & pretend that I’m the life of the Avalara & TSheets Party, or I can get to bed, get up early for my cardio session, and actually be semi-functional each day. If you can manage both, more power to you, but for the rest of us, my advice: Take a few photos, then tweet them the next morning & nobody will know what time you snuck off to bed!

Soak it All In

I know I’m biased, but Intuit throws a greatparty! We’re here to work hard, learn hard, but play hard too. Keep that in mind as you go about your business this week. As my great-grandmother used to say, “The happiest people on earth are those who make play out of work”.

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One of my favorite memories of QB Connect was getting to lead a Power Panel session last year with an all-star line up. I had to pinch myself just a bit to make sure I was actually working & not dreaming!

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Learn from Smart People

People ask why QB Connect is always in San Jose. Well, with Intuit HQ just up the way in Mountain View, it allows us to send some amazing resources to the event to listen, learn, and interact with some of our most valued customers & partners. If I can help you get connected to anyone on your list – please let me know! My job this week is to make sure you get the absolute most out of your time with us!

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Be Scrappy

A note to my fellow Intuit Teammates: We’re the hosts here, so take the opportunity to roll up your sleeves & jump into the mix (especially if that means getting out of your comfort zone!). This week will be a success if we deliver awesome to our thousands of guests, and that may mean going the extra mile to do so. Let’s be sure we do whatever it takes to show QBC 2018 that Intuit cares (whether that means retrieving partners’ luggage, or settling for the way back seat in the jam-packed SUV – hey, just be sure you’re in good company back there!).

Don’t expect to be productive on Friday…

I suggest keeping your obligations (outside of nap taking) to a minimum when you get back from San Jose. Mark my words: You. Will. Be. Dead. Tired. Prescription for Post #QBConnect recovery: LOTS of R&R!

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Leave Them Wanting More

Finally, I couldn’t put this together without the reminder that this is Brad’s last QB Connect as Intuit’s beloved CEO. I have been privileged to serve at Intuit under this amazing leader for the past 5 years, and I consider that one of my top professional honors. As our fearless leader welcomes us all to his house this last time for QBC 2018, let’s all follow suit with his sentiment and remember to give it our all, and ensure that each & every person who walks through those convention center doors can’t wait to come back next year for more!

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Excellence Over Perfection

A few months ago, while doing my morning cardio, I heard a quote from an entrepreneurial YouTuber that has really stuck with me. She said “I’ve learned that sometimes done is better than perfect”. On the surface, this goes against every instinct in my body, but I’ve tried so hard lately to remind myself of this mantra & remember one little detail: I’m not perfect. But the good news is nobody else is either.

So here I sit, December 31, 2017 – and in typical Kim fashion, I’m going through my mental list of things that I didn’t get done this year (because they weren’t perfect)…like writing this holiday blog. To say I’m a perfectionist is just about the understatement of the year. Even when I hit new goals or milestones, I’m always pushing myself further, or picking apart what I could have done better. When I set a new PR in the gym – what’s my first reaction? “I need to work on my form”. When I hit 100%, that usually isn’t good enough – why wasn’t it 110%? I tend to dwell on the things that I didn’t make happen – like hanging my vintage Christmas wreath on our front gate this year, instead of the things I did conquer – like the fact that we got our roof redone this month in time for the upcoming rainy season in the desert, and I managed to put on 2 family Thanksgivings AND 2 Christmas dinners, plus traveled 13 days of December.

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I partially blame this on “Growing up Hogan”, where a level of excellence was not just expected, but demanded. I’ll always remember getting my first college Spanish exam back & going straight into my professor’s office after class asking her how I could bring up my grade. She looked at me, looked down at my test, & looked back asking “How exactly do you want to bring your grade up?”…it was the first time in my life that I received an A followed by a minus sign, and I knew, that was just not going to fly.

2017 has been one of (if not the) most challenging years of my life – filled with moments of uncertainty where I’ve been completely out of control of the situation (frankly, my biggest fear). I’ve had plenty of reminders that I’m not perfect. I’ve started far too many emails with “Sorry for the delay…”. I’ve beat myself up for leaving laundry lists of “to-do’s” undone. I’ve looked back on more than a few situations & wished that I had handled them differently. From this standpoint – I’m actually glad to see the year go, and I’m anxious to ring in a new fresh start in 2018!

When we train in the gym, we tear down our muscles so we can grow them bigger, stronger. Similarly, 2017 challenged me & stretched me in ways I probably really needed to grow. As I look back on the things that I did accomplish: over 500 visits to the gym; our first family vacation; found an incredible professional mentor (thank you, Simon); was privileged to speak at QuickBooks Connect; was honored professionally by several industry trade publications; and possibly something I’m most proud of, made sacrifices that put my family first, even when that meant accepting that I’m not a super hero, and wasn’t going to be able to do it all perfectly.

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While there’s still plenty of room between me and perfection (and there always will be), I think what I learned more than anything this year is that I’m harder on myself, and expect more of myself than anyone else, and, even I need to cut myself some slack. In the fitness world, you often hear the importance of setting realistic goals that are obtainable & reachable. By shifting my expectations from that unreachable perfect, to striving for excellence, I know I can tackle 2018 with all the enthusiasm I need to make it the best year yet.

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Happy Holidays to you & yours – and best wishes for an excellent New Year!

NYC

My Trip to Austin

If I were to pick up my phone & ask Siri for directions to Austin, I’m fairly certain that an 8-hour round-trip drive in an “Ultimate Edition” through the Mojave Desert to Las Vegas & back is not the preferred route…but speaking from experience, it the most scenic ride (and it comes with a Cappuccino Heath Blizzard)!

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It definitely took a while – so long that people were probably wondering if I’d ever make it after all – but I knew I’d get there exactly when I was supposed to, and that everything would turn out exactly as it should.

If you ask me, my trip to Austin started back on June 6, 2010 as a gracious industry colleague pulled up to my house and loaded a squeaky duffel into the trunk of his rental car & inquired “Do you think there’s a DQ between here & Vegas? I could really go for a Blizzard”…You could probably end the story there & say the rest is history.

It wasn’t until much later that I realized agreeing to drive across the desert with someone I barely knew, and had never spent any time with outside of business meetings, could have turned out VERY different…but after absolutely nailing our partner debut at AICPA Tech+ that week, our victory ride home turned into what we have always referred to as the 45 minute drive home from Vegas.

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Now some might have a different perspective – I know my Mom & Grandma would likely say my trip to Austin took about 32 years, seeing as they’d been praying for my journey since July 7, 1983.

Of course, you could also say that it started on January 23, 2010, at P.F. Chang’s Irvine Spectrum of all places, where a few industry professionals gathered one Saturday evening to network (& the only notable request was “nothing fried, please”).

As with any trip, there were milestones along the way – things that stand out and stay etched in my memory as I look back on how far I’ve come…I’ll never forget October 17, 2010 – when I got chauffeured to the airport in the wee-hours of that Sunday morning, and as an added bonus, a fresh medium iced coffee from Peet’s, my favorite.

There were also some fairly traumatic stretches, like November 12, 2010, when I had to return the favor of an airport drop-off (and a detour to Dallas).

Two days later, on November 14, 2010, I was back on track & heading straight for my destination picking up speed & never looking back. I can honestly say that’s the day that my life changed forever, and I realized I was meant for Austin.

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Fast forward four years – and a LOT of badgering from friends & colleagues – on December 13, 2014, my journey continued on foot. This time up the San Jacinto tramway out in the Coachella Valley, where I officially agreed to relocate (and picked up an amazing souvenir for doing so).

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8 months flew by, and on August 30, 2015, in Palm Springs, California, I finally pulled in at home. It had been an unconventional road to get there, filled with laughs, tears, struggles, and victories, but I wouldn’t trade a single moment for anything.

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I’m not quite sure how 2 years have gone by since I married my best friend, and became Mrs. Austin. It’s hands-down the greatest decision I’ve ever made. Not because life is perfect – goodness knows we’ve had our share of curveballs thrown at us – but because I know life’s highs couldn’t be half as great, and the lows might not be bearable without sharing the ride with Brian.

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As it turns out, a few things in life are actually more about the destination than the journey.

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Happy 2nd Anniversary, Babe – now, let’s get some carrot cake!

#PSILoveYou