On October 28, 2013, I tweeted a tweet I never expected to tweet. It was a photo of my new Intuit badge, sent from an amazingly outfitted campus in beautiful San Diego, where I sat for my first day of new hire training. And, eight and a half years later, I’m sharing something I never expected to share, as I turn in that same badge today. Funny enough, the caption remains the same:
Remember every new beginning is some beginning’s end…
For those who haven’t known me that long, the story of my joining Intuit is one that I’ve often compared to “How to Lose a Guy in 10 Days”. I really wasn’t that interested, but with each conversation I had with tenured Intuit employees, I became more excited about the company, more enamored with the culture, and more impressed with so many of my future colleagues.
In some ways much is still the same, yet in others, everything has changed. When I got to Intuit I had just turned 30, and was racing to make all the accounting profession “lists” (much in part thanks to my then boyfriend, who I often referred to as my publicist). I had a few years of experience with large firms, and was anxious to continue building my personal brand with the incredible accounting professionals that had so graciously adopted me into their community. Today, as I prepare to say goodnight and sign-off one last time, I do so as Mrs. Austin (marry the guy who always makes you look better than you are). I succeeded in landing on the list of all lists (THREE times!),and before I’ve hit 40, I can talk about the decade of my career that I’ve devoted to serving top firms, and helping them reach their goals. I guess you can say that I grew up at Intuit.
I’ve been fortunate to work with some incredible people over the past eight years – some still here, and others have moved on as well. I found myself posing with Intuit CEO Brad Smith at the top of the rock in New York City, celebrating the top achievers at Sales Club (and would have had more of those adventures if not for Covid). I traveled all over the US – from Hawaii to Florida, and just about everywhere in between – sharing how QuickBooks Online can change firms’ practices, and accountants’ lives. I snapped selfies with Intuit Founder Scott Cook in a packed cafeteria one April 15th while we both participated in the TuboTax LifeLine “all hands on deck” week. I spoke at national conferences, and I was able to give back by investing in the future of the profession while working with firms’ internship programs and guest-speaking to high school and college students. I had an amazing mentor, and I was privileged to be able to mentor a handful of my teammates too. To all of you who have been part of my Intuit story – thank you from the bottom of my heart, and know that I’ll forever have your imprints on me. I truly hope that I’ve made an impact on you as well!
Anyone who had the honor of serving at Intuit under Brad Smith knows the power of “Bradisms”. As I tried to find the right things to say today, it’s no surprise that I went straight to Brad’s words – to a personal note he left me here on this blog, shortly after he stepped down as CEO, which ended with one of his familiar mantras, and some of the best advice I could echo:
“Work Hard – Be Kind – Take Pride!!!“
To be continued…