What a Difference a Year Makes

The end of October marked one year since I started at Intuit. I remember walking into the room at #Solutions13 only 6 days on the job, and breathing a big sigh of relief…I felt like I had just come home.

As much as I felt at home, I realized how much had changed in the 15 months since I’d left the VSB Apps world to focus on internal accounting firm solutions. I mean, who the heck is TSheets and why is everyone wearing their shirts?

The sense of home is a bit ironic – for those who know me, I’m rarely home. Between extensive travel for work, and commuting between OC & Palm Springs – in 2014 “home” sort of became my suitcase and me, wherever that happens to be that night.

As I fast forward to today and look back on what 2014 brought professionally, I’m amazed to see in 14 short months not only that that I finally settled in, but grew the most amazing roots I’ve ever had professionally.

I’ve never been so proud to represent a company than I am working for Intuit. I’m surrounded by amazing, inspiring leaders who give me confidence that we’re well on our way to the next phase of Great. I’m every bit as grateful for teammates like Emily, Valerie, Woody, and the one & only Leary, who show me that they personally care about the success of our partners and customers too.

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I now know what TSheets is, and absolutely adore them…and I’m the proud owner of not just one – but two of the world’s softest TSheets TShirts. Kelly, Jen, Matt, Kelsie, and Victoria – you are all so amazing and make me thrilled to call you partners. Just so I don’t get accused of playing favorites (except it’s my blog, so I can), Jules, Chris & Team Tallie, Maddy & my pals at Avalara, and one of my newest friends, Caroline from Palo Alto Software (LivePlan) – are just a few more of this year’s highs – I can’t wait to continue bringing the QBO Ecosystem message to accounting firms everywhere.

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Spending nearly 90% of the year away from home this year was made immensely easier because of amazing work friends…who’ve now become friend-friends. Stacy, Richard, Mark, Jan, Gail, Shayna, Cathy, & Chelsey – I am so thankful that “work” includes you.

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On a personal note, it was a year of change too – Auntie Kim welcomed a new niece and nephew, and I said goodbye to my first grandparent…both have given me a new sense of urgency to capture every moment – even if it’s a 30 minute visit en-route to the airport, a 4-hour layover in Houston, or that late night phone call to tease Grandpa about his Tigers…you never know when you won’t have that chance again.

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Something tells me that more change is on the horizon this year – so I’ll anxiously await exciting new adventures, and embrace different challenges, and hey, maybe even take on a new last name…

Happy New Year – wishing you all the best in 2015!

16 Things I Learned on #QBConnectOrBust

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I’m in the car on my way to #Solutions14. Of course, there are no @Intuitaccts challenges, only two of us in the car, and it’s just about 4 hours to Vegas instead of 443 miles to San Jose…but before I close the book on #QBConnect as the last big conference, I had to recap what I learned during this journey.

  1. Hotel room keys typically work best when trying to enter the correct room (right, Jan?)
  2. There is exactly a right amount of cream that Kelly should put in her coffee – and Brian can tell her when “that’s enough”
  3. When Richard warns you that you’ll likely want to throw him out of the car during the drive – keep in mind, he might be so right it happens before you leave the parking lot
  4. 3 people can spend 4 hours putting together a 12+ hour playlist, and the most notable song of the trip may still have been sung to the tune of “Wheels on the Bus” accompanied by a kazoo
  5. After 4 hours, not even one of those 3 people will think to test the audio connection in the vehicle to ensure it is actually equipped to play from an MP3 player
  6. When you need tech support – you’re extra thankful you invited a millennial along for the ride, Madeline to the rescue!
  7. When half of the passengers in a car were born in 1983 or later, the question “Do You Know the Way to San Jose” will invoke Siri and Google maps for reference material (now we all know to ask Gail)
  8. Kazoos are not as easy to play as you may think
  9. It’s completely possible to convert 3 QuickBooks Desktop files to QuickBooks Online from the backseat of a car filled with 6 #QBConnect Attendees (in fact, a few of them might even help out a little) somewhere between Valencia and Fresno
  10. Writing “Honk if you love QuickBooks Online” on the back of a Ford Expedition gives the driver an excuse to cut off traffic whenever necessary to elicit additional honks/ “likes”
  11. It’s entirely possible to stretch a 6 hour 41 minute drive to 10 hours by stopping at 3 Starbucks, 2 McDonalds, 1 In-N-Out Burger, and a gas station (plus the emergency AV cord recon)
  12. Posing with David Leary’s head on a stick can double your social impressions
  13. The aftermath of 6 business professionals in an SUV for 10 hours resembles a typical college dorm room on a Sunday morning – one word: HazMat
  14. A great way to redeem yourself after almost being thrown out of the car 5 minutes into the trip is reminding Brian to check the gas gage at 4 miles till empty (can you say Thelma & Louise?)
  15. The best way to assure you’ll leave #QBConnect more exhausted than any other conference is to arrive there already wiped out from a day in the car
  16. If you ever want to get to know, love, and appreciate 6 of your “favorite industry colleagues”…call them up and invite them to take a ride to San Jose. You’ll remember it for a long long time – Do I have any takers for #QBConnectOrBust 2015?

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Game On!

One of the most heated battles being waged today in the accounting industry is over online accounting software – both for those already using it, and those users getting ready to make the switch.  New players are popping up, literally every month, claiming new features, more flexibility, and sporting fancy logos – and there’s about as much mudslinging and smear campaigning as an election November.

Over the past several years, working for companies that allowed me to “play well in the sandbox with everyone”, I’ve been able to make friends, form strategic alliances, and have come to respect so many of the individuals and companies in this arena. I’ve had a front row seat on the sidelines and have watched it all play out as this duel has heated up…until the other day when I got a call.

I’m proud to announce that I’ve been drafted! Effective this week, I’m suiting up to play for one of the largest accounting software companies in the world, Intuit. As a brand new QuickBooks Online is unveiled, so too is our brand new Dream Team, including my new colleagues, Ray Barlow and David Bergstein. Together, we’ll take on the challenge of helping CPAs bring their clients into the Cloud, and deliver the promise that you can never outgrow the new QBO.

 As if putting on an Intuit jersey isn’t satisfying enough by itself, the promise of teaming with industry legends like Darren Root, Doug Sleeter, reconnecting with some of my favorite partners like Bill.com, Avalara, and SmartVault, and working with newly formed connections like Richard Roppa and Stacy Kildal might just be the icing on the cake. The cherry on top is the opportunity to work even closer with one of the most influential people on my career, Scott Cytron.

This will definitely be a marathon and not a sprint, so I’m packing my stilettos, but lacing up my Nikes for the long haul. We’re not afraid to roll up our sleeves, and know that this will be an exciting journey. The key is that we’ll be here to help firms, accountants, and our customers through it each step of the way.

Ready, Set, GO!

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